Navigate to johnstonesupply.com
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Enter your company zip code and hit "Find." Then select your Johnstone Branch
Click "Forgot Password" in top right corner of page
Enter your username & email. In most cases (but not all) they are the same.
Then click submit
If you entered in the correct username & email, you will get a notification to check your email for the password reset. The email may take a few minutes to get delivered.